Due to the ink transfer process during manufacture, this ink is not permanent and will fade to the face of the launcher because of friction when struck. This is normal and is easily removed with a household cleaner and an abrasive sponge.
Repeated pulling from the hook material on the targets will damage the SNAG ball cover over time.
Player Development Products, LLC (PDP) is the manufacturer of the highest quality SNAG products. The company is committed to the performance and durability on all of its products. We have a 90 day warranty from the date of purchase on all of our products that are found to be defective in materials and workmanship.
We will, at our discretion, repair or replace any such product within 90 days of purchase. If the product cannot be repaired or is no longer produced, the defective product will be replaced with a comparable product. Any product sent for repairs or replacement beyond the 90 day warranty period will be subject to a fee. All defective products must be returned with evidence of purchase to PDP at the following address:
Player Development Products, LLC
c/o Return Dept.
14843 Highway 10
Tahlequah, OK 74464